Did you know there are rules around collecting and storing your customers’ personal information? Privacy laws around collecting and storing personal customer information require that you protect personal information from misuse, interference, loss, and from unauthorised access, modification or disclosure. It also requires that you take reasonable steps to destroy or de-identify personal information when it’s no longer needed. Remember that customer information is confidential and must be stored securely. Create a plan for how customer information is to be stored and share it with all staff. Whether you are storing information on or offline, make sure it is kept under lock and key.