A clear system for managing underperformance is crucial for both a business and its employees. Here is an easy to follow step by step guide to managing underperformance. Step one: identify the problem. Step two: Assess and analyse the problem and determine how serious it is. Step three: Meet with the employee to discuss the problem, why it’s a problem and how it impacts on the workplace. Step four: jointly devise a solution. Step five: monitor performance.
To make performance management easy on an ongoing basis, set KPIs and review your staff’s success with them on a regular basis.