Ah yes, good ol’ key performance indicators! These are essential to allow you to keep track of how well your business is doing and what areas can be improved on. Once you have your goals for your business, you can set your KPIs to help measure how close you come to reaching them. I also advise to make your KPIs meaningful, talk to your staff about what they would like to achieve and find the goals that then align with your business. Another tip is to review and revise KPIs as your business evolves.
